Lumora Eyewear has no contracts with any vision insurance provider and cannot verify eligibility or bill an insurer directly. Information below explains how out-of-network reimbursement generally works.
Many vision plans offer an allowance for frames and lenses. When a retailer is not in your plan's network, you can often still pay up front and submit a claim for reimbursement.
How out-of-network reimbursement usually works
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1
Check your benefits
Ask your plan about out-of-network allowances for frames and lenses.
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2
Choose your eyewear
Shop frames and select lenses as usual.
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3
Pay at checkout
Pay using a card on our secure hosted payment page.
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4
Download your receipt
Find an itemised receipt in your account order history.
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5
Submit your claim
Send the receipt and claim form to your insurer, following their instructions.
FSA and HSA
Prescription eyewear is commonly an eligible expense. See our FSA & HSA guide.
Can you bill my insurance directly?
No. We don't have insurer integrations, so we can't bill your plan directly. You can pay and request reimbursement from your plan.
Do you need my member ID?
No. We never ask for insurance member IDs.
Is my receipt itemised?
Yes. Order receipts list frame, lens and coating prices separately along with tax and shipping.
Questions about a receipt?
Contact support
