Track your order
Enter your order number and the email you used at checkout. For your privacy we only show the order's progress here, and email a secure link with full details to the address on the order.
What the statuses mean
- Order placed
- Payment confirmed and your order is queued.
- Prescription review
- An optician-style check of the prescription details you provided.
- In production
- Your lenses are being cut and fitted to the frame.
- Shipped
- Handed to the carrier with a tracking number.
- Delivered
- The carrier reports the parcel as delivered.